Resource Library

Graph changes over time and help determine whether they are leading to improvement.

Track change ideas and how change will take place.

Visual display to identify multiple causes of a problem.

Used to identity the root cause of a problem.

An observational walk through processes teams use.

Identifies significant causes of problems and prioritizes the “vital” few to focus on.

A simple diagram of steps involved in a process in order to provide a service.

Opportunity to test small scale changes to assess what needs improvement.

A tool to help teams think systematically about their improvement project.

A template that tracks the critical actions, timelines, and progress for a team.

Creates transitions of responsibility for process owner changes.

Assesses roles and relationships; rules, routines; and resources.

This checklist assists in sustaining your project improvements. Under each task, identify ways that the ask will be accomplished.

Guides teams through an intentional reflection process. Teams can reflect on their data/learning and determine what next steps are needed.